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Welcome Home: Official
Into
Course Overview and Objectives
The Importance of Client Bookings in the Hotel/Hospitality Industry
Become a Homemaker
Concrete Foundation
Who's in the Family: assessments, staff, clients
Know your House
The Invitation: Pre Booking
Check the Backyard
Sleepovers
Community Brunch
Phone a Friend: Internet, cold calls, google search, how to speak
Community Connections
Recline Time: Booking
What's Cooking?
Let's Make a Deal
Housekeeping (constant follow-up)
Become the Centerpiece: be unique
Family Reunion
Hosting Memorable Moments: In the Event
Open the Door
Tour the House
Live-in-the-room
The After Party: Postb Booking
Close the Backdoor: don't lose clients, monthly contacts
Kitchen Table Talk
Deck Party: recognize clients/party favors
Farewell
Resources: 1 Minute Manager
Thank You
See You Soon
Who's in the Family: assessments, staff, clients
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